What is the difference between Freightmate and Logentic?

Freightmate.ai (US) is positioned as next-gen booking automation for freight forwarders, with strong focus on US-market workflows and CargoWise integration. The company has been featured in trade press, including coverage of a lawsuit involving Flexport and former employees. Logentic is a Dutch-built AI layer for the broader back office (booking, B/L, CMR, customs, AP), with deep NL customs integration (Portbase, AGS, DMS, NCTS) and a continental Europe focus.

When do you pick Freightmate and when Logentic?

Freightmate is the stronger choice for US-focused forwarders heavily on CargoWise with booking automation as the main pain. Logentic is the better fit for Dutch and continental European forwarders and customs brokers that want to keep their existing TMS, automate a broader back office, and need Dutch customs integration (Portbase, AGS, DMS, NCTS).

Does Freightmate have Portbase or NL customs integration?

Not as a core geographic focus. Freightmate's product line is built around US and global forwarder workflows with strong CargoWise ties. For Dutch customs flows (Portbase, AGS, DMS, NCTS), Logentic is more deeply integrated.

Learn · Comparison · 25 April 2026

Freightmate vs Logentic, US bookings or NL/EU back office?

Honest side-by-side comparison of two AI platforms for freight forwarders. Freightmate.ai is a US-positioned booking automation product; Logentic is a Dutch-built AI layer for the broader back office with deep NL customs integration. Where Freightmate is stronger, where Logentic is stronger, and how to pick by geography and scope.

In one paragraph

Freightmate wins if you are a US-focused freight forwarder with CargoWise as the main system and booking automation as your main pain. Logentic wins if you are a Dutch or continental European forwarder or customs broker, with broader back-office pain (booking + B/L + CMR + customs + AP) and NL customs systems (Portbase, AGS, DMS, NCTS).

What are Freightmate and Logentic exactly?

Freightmate.ai (US) positions itself as next-gen booking automation for freight forwarders, with strong marketing around CargoWise integration and US-market workflows. The company has been covered repeatedly in US trade press, including coverage of a lawsuit in which Flexport linked former employees to Freightmate. Product-wise, it focuses on automating booking work: read RFQ emails, create shipment records, push status updates.

Logentic (HQ Rotterdam, founded 2025) is an AI layer for the broader logistics back office, built for Dutch and EU mid-market freight forwarders and customs brokers. It processes booking emails, reads B/L, CMR, AWB and commercial invoices, prepares customs declarations, and integrates deeply with Portbase, AGS, DMS and NCTS — the NL customs systems.

The core difference: Freightmate is US-first, booking-first, CargoWise-heavy; Logentic is EU-first, broad back office, TMS-agnostic with deep NL customs.

Side-by-side comparison

Dimension	Freightmate	Logentic
HQ	United States	Rotterdam, NL
Core focus	Booking automation	Broad back office (booking + docs + customs)
Geography	US, international	NL, BE, DE
CargoWise integration	Strongly positioned	✓ supported
NL TMS (Softpak, Boltrics)	Limited	✓ native
NL customs (Portbase, AGS, DMS, NCTS)	Not native	First-class
Booking-email processing	✓ native, core scenario	✓ native
B/L & CMR extraction	Limited	✓ native, multi-format
Customs preparation	Not primary	✓ T1, MRN, ICS2 drafts
AP automation	Not primary	✓ AP flow native
Target FTE	30–500+	15–200
Implementation	2–3 months	2–6 weeks
Pricing	Per-seat / per-volume	Flat monthly fee
Language support	English-primary	Dutch + English

Where Freightmate is stronger

US-market workflows. For US forwarders with FMC licensing, US customs and AMS reporting, Freightmate is better tuned than an EU-first product.
CargoWise positioning. Freightmate has anchored its marketing around CargoWise integration. For a 100% CargoWise shop that's a visible advantage; buyers can see comparable cases.
US trade-press presence. FreightWaves and TheLoadstar have covered Freightmate repeatedly. For a US-based buyer that delivers trust and social proof.
English-native. No language friction for 100% English operations.

Where Logentic is stronger

NL customs systems as first-class. Portbase, AGS, DMS, NCTS — Freightmate's roots are US, not NL. For 800+ Dutch forwarders and customs brokers this is the difference.
Broader back-office scope. Logentic covers booking plus B/L, CMR, customs, AP in one product. For a mid-market shop with multiple pains, that's a saving.
TMS-agnostic. Not just CargoWise but also Softpak, Descartes, Boltrics 3PL Dynamics, Exact, Riege Scope. For the NL market where Softpak and Boltrics are significant, that's a direct match.
Implementation speed. 2–6 weeks vs. 2–3 months at Freightmate.
Dutch-language documentation and support. Practical for NL operations teams.

Honest warning — both have weaknesses

Freightmate's weaknesses for NL/EU mid-market: US-first geographic focus; no native NL customs; less known in NL trade press; narrower than a full back-office platform; CargoWise-led in a market with multiple TMSes.

Logentic's weaknesses: younger install base; less visibility in US trade press; no native FMC or AMS reporting; for 100% English-only US shops it lacks the language-native edge Freightmate has.

A Texas forwarder with CargoWise and US customs will lean Freightmate. A Rotterdam forwarder with Softpak and Portbase will lean Logentic.

Which platform fits which forwarder?

Pick Freightmate if…

You are a US-based forwarder
CargoWise as primary system
Booking automation is your only main pain
FMC, AMS, US customs significant volumes
English-only operations

Pick Logentic if…

You are NL/EU-based, 15–200 FTE
Significant Portbase / NL customs volume
Broader back-office pain than booking alone
Mix of Softpak, Boltrics, CargoWise, Descartes
Dutch-language support important

Practical: what to ask in a demo

"Run on our real emails." Send 10–20 representative booking emails or RFQs.
"Which TMS and customs systems are native?" Specific list, not "we have APIs".
"Do you have reference customers in our geography?" For NL, important to see comparable scale and use cases.
"Who maintains rules after launch?" Ops or vendor support?
"What do I pay in month 1 vs. month 24?" Including onboarding, support, transactions.

Conclusion

Freightmate is a strong US-first booking automation choice with deep CargoWise integration. Logentic is a broader NL/EU-first platform for the back office of mid-market forwarders and customs brokers.

A US shop with CargoWise and US customs leans Freightmate. An NL/EU forwarder or customs broker with multiple TMSes, NL customs volumes and broader back-office pain leans Logentic. For an international forwarder with operations in both regions: see both live with representative data.

Raft vs Logentic · Booking-email automation · Portbase integration

Bogdan Ivtsjenko is the founder of Logentic. Based on public information about Freightmate (website, US trade press) and internal Logentic knowledge. Reach out on LinkedIn.