What is the difference between Digicust and Logentic?

Digicust (HQ Germany) is specialised in customs automation: read commercial invoices and packing lists, suggest HS codes, run sanctions and dual-use checks, prepare declaration data. It's a customs-AI product. Logentic is broader and automates the back office of freight forwarders and customs brokers: booking emails, B/L and CMR extraction, AP automation plus customs preparation, with deep NL customs integration (Portbase, AGS, DMS, NCTS).

When do you pick Digicust and when Logentic?

Digicust is the stronger choice if you are a pure customs-only agency where 90% of the workload is preparing declarations, with strong DE-customs (ATLAS) and EU-tariff focus. Logentic fits better if you are a freight forwarder or customs broker with a mixed workload (forwarding + customs), Dutch customs systems (Portbase, AGS, DMS, NCTS), and broader back-office pain than declarations alone.

Does Logentic file declarations like Digicust?

Logentic prepares declarations (HS-code suggestions, sanctions and dual-use checks, T1 and ICS2 drafts pre-filled) but does not file them itself. The actual filing stays in your existing customs software (AGS, DMS, NCTS, Softpak, Descartes). Digicust positions itself closer to an end-to-end customs platform.

Learn · Comparison · 25 April 2026

Digicust vs Logentic, which AI platform for customs?

Honest side-by-side comparison of two AI platforms for customs automation. Digicust is a customs-only specialist (HQ Germany); Logentic is a broader back-office layer for NL/EU forwarders and customs brokers with deep Portbase/AGS/DMS/NCTS integration. Where Digicust is stronger, where Logentic is stronger, and how to pick by scope.

In one paragraph

Digicust wins if you are a pure customs agency with strong DE-customs (ATLAS, EU tariffs) focus and only want to automate declaration preparation. Logentic wins if you are an NL forwarder or customs broker with a mixed workload and broader pain than declarations alone — booking emails, B/L, CMR, AP automation alongside customs — and you operate Dutch customs systems (Portbase, AGS, DMS, NCTS).

What are Digicust and Logentic exactly?

Digicust (HQ Germany) is an AI customs platform: it reads commercial invoices and packing lists, suggests HS codes, runs sanctions and dual-use checks, and prepares declaration data. Digicust has strong SEO presence in customs terms (HS-code search tools, customs automation, ECCN). The product line is clearly customs-first. The company focuses on DE and broader EU markets.

Logentic (HQ Rotterdam, founded 2025) is a broader AI layer for the logistics back office. It processes booking emails, reads B/L, CMR, AWB and commercial invoices, prepares customs declarations (T1, MRN, ICS2 with HS-code suggestions), and automates AP flows. NL customs integration runs through Portbase, AGS, DMS and NCTS. Filings themselves go through your existing customs software, not through Logentic.

The core difference: Digicust is a deep customs specialist; Logentic covers the broader chain in which customs is one component.

Side-by-side comparison

Dimension	Digicust	Logentic
HQ	Germany	Rotterdam, NL
Core focus	Customs-only AI	Broad back office (forwarding + customs)
HS-code AI	Deeply specialised	✓ suggestion + dual-use checks
DE customs (ATLAS)	Strong	Limited (NL-first)
NL customs (Portbase, AGS, DMS, NCTS)	Not native	First-class
Booking-email processing	Not primary	✓ native
B/L & CMR extraction	Limited (customs context)	✓ native, multi-format
AP automation	Not primary	✓ AP flow native
Sanctions & dual-use	✓ native	✓ native
Target FTE	10–200	15–200
Geography	DE, EU-international	NL, BE, DE
Implementation	3–8 weeks	2–6 weeks
Pricing	Per-volume / per-declaration	Flat monthly fee
Language support	German + English	Dutch + English

Where Digicust is stronger

HS-code AI depth. Digicust has invested years in HS-code classification, EU-tariff data and BTI checks. For a customs-only agency where HS-code work sits high in the value pyramid, that is a real difference.
DE customs (ATLAS) integration. For German customs agents using ATLAS as the primary filing system, Digicust integrates better than Logentic.
SEO presence in customs terms. Digicust ranks well for "ai customs", "customs automation", "hs code lookup tools". That gives the company inbound pipeline and credibility with customs buyers.
Customs-only positioning. For an agency that runs 100% customs, a specialist tool is sometimes better than a broader platform — less noise, all features in one flow.

Where Logentic is stronger

NL customs systems. Portbase, AGS, DMS, NCTS — for Rotterdam and broader Dutch customs brokers this is a tangible advantage. With Digicust, custom work or a separate connector would be needed.
Broader back-office scope. Logentic covers booking emails, document extraction, AP automation and customs in one product. For a mixed forwarder/customs broker that's a saving.
Dutch-language documentation and support. Practical for NL customs teams.
Pricing transparency. Flat monthly fee vs. per-declaration / per-volume at Digicust. Predictable for mid-market.
Direct founder access. A real factor for 15–100 FTE companies.

Honest warning — both have weaknesses

Digicust's weaknesses for NL mid-market: no native NL customs integration; narrower than a full back-office platform; per-declaration pricing scales poorly at high volumes; strongly DE-oriented in features and marketing.

Logentic's weaknesses: less specialised HS-code classification engine than Digicust (where it is their core feature); younger install base; no out-of-the-box ATLAS connector; less visible in DE markets.

A Munich customs agency with ATLAS volume should seriously evaluate Digicust. A Rotterdam customs broker with Portbase/AGS volume and a mix of forwarding work will find Logentic closer to its workflow.

Which platform fits which agency?

Pick Digicust if…

You are a pure customs agency
DE customs (ATLAS) is the primary system
HS-code classification at high volume
Customs-first workflow without forwarding context
German-speaking operations

Pick Logentic if…

You run NL customs (Portbase, AGS, DMS)
Mixed workload: forwarding + customs
You want broad back-office automation
Dutch-language support important
15–200 FTE, mid-market

Practical: what to ask in a demo

"Run on our real declaration data." Send 10–20 representative invoices, packing lists or declarations.
"Which customs systems are native?" ATLAS, AGS, DMS, NCTS, Softpak, Descartes — ask specifically.
"HS-code accuracy in our sector." For chemicals, food or dual-use, sector experience matters.
"Who maintains rules?" Ops or vendor support?
"What do I pay per declaration / per month?" At growing volumes.

Conclusion

Digicust is a strong customs specialist with deep HS-code AI and DE-customs integration. Logentic is a broader platform for NL/EU mid-market forwarders and customs brokers with first-class Portbase/AGS/DMS/NCTS connectors.

A pure customs agency in Munich likely picks Digicust. A Rotterdam customs broker or mid-market forwarder with mixed workload likely picks Logentic. For the middle ground — EU agencies with multiple systems — see both live on your real data.

AI customs broker · Customs preparation

Bogdan Ivtsjenko is the founder of Logentic. Based on public information about Digicust (website, product pages, SEO footprint) and internal Logentic knowledge. Reach out on LinkedIn.